← In-Suite

Terms of Service

Effective: May 17, 2026

By using In-Suite, you agree to these terms.

1. Eligibility

You must be at least 18 years old to use In-Suite. By using the app, you confirm you meet this requirement.

2. Your account

• Provide truthful information — real first name, real photo of you, accurate hotel
• Don't impersonate someone else
• Don't share your account
• One person, one account

3. Acceptable use

You agree NOT to:

• Harass, threaten, or harm other users
• Send unwanted sexual content
• Solicit money or services from other users
• Promote third-party products or businesses (no spam)
• Misrepresent who you are or where you're staying
• Use the app for any illegal activity
• Attempt to access other users' accounts or data
• Reverse engineer or scrape the app

We may remove content, clear inappropriate profile fields, or suspend accounts based on user reports or our own review — see Reporting and moderation below.

4. Meeting in person

In-Suite helps you find company at hotel facilities. Meeting other users is at your own risk. We do not verify identities, vet hotel guests, or supervise meetings. Use common sense, meet in public hotel areas first, and trust your instincts.

5. Passes and purchases

• Passes are sold through Apple's In-App Purchase. Apple is the seller.
• Passes are consumable — once purchased, they activate immediately and run for the stated duration.
• All sales are final unless required by Apple's refund policy. Refund requests must go through Apple — we cannot directly refund Apple-processed payments.
• We may change pricing for future purchases. Existing passes remain at the price you paid.
• We may also grant passes via promotional codes — referral rewards, beta tester access, occasional gifts. Promotional passes are non-transferable and may be revoked if the code is abused or shared in violation of these terms.

6. Reporting and moderation

In-Suite is a small product run by a small team. Keeping it usable depends on you telling us when something's wrong.

• How to report — every user profile, activity post, and chat message has a Report option in the … / long-press menu. Pick a reason and add detail if you'd like.
• How to block — open the other person's profile and choose Block. The block is two-way: they disappear from your Discover and Messages, and you disappear from theirs.
• Response time — we review every report within 24 hours and respond if action is taken.
• Actions we may take — delete the reported message, delete or cancel the reported activity, clear an inappropriate avatar or bio, suspend or remove the account. We may also dismiss reports that don't violate these terms.
• If you need to reach us directly — liphamju@gmail.com.

7. Termination

We may suspend or delete your account if you violate these terms or behave in a way that harms other users. We will give you reasonable notice when possible, except for violations involving safety, fraud, or law.

You may delete your account at any time from Profile → Delete account.

8. Service availability

In-Suite is provided "as is". We do not promise uninterrupted service, error-free operation, or any specific outcomes. We may modify or discontinue features.

9. Limitation of liability

To the maximum extent allowed by law, In-Suite is not liable for indirect, incidental, or consequential damages, including lost profits or data. Our total liability for any claim is limited to the amount you paid us in the past 12 months (or USD $50 if you haven't paid).

10. Privacy

Use of In-Suite is also governed by our Privacy Policy.

11. Changes

We may update these terms. We will show a notice in the app for material changes. Continued use means acceptance.

12. Governing law

These terms are governed by the laws of the Republic of China (Taiwan), without regard to conflict of laws. Disputes will be resolved in the courts of Taipei, Taiwan.

13. Contact

Questions: liphamju@gmail.com